ORDER CANCELLATION, RETURNS AND CHANGE REQUESTS
Due to the personalized nature of the Art Pawp products, we cannot offer returns. Your artwork is created by hand and entirely personalized to your pet.
If you are unhappy with your final product we urge you to reach out to us. We strive for customer satisfaction and want you to be happy with your final piece.
If you received the wrong product, and incorrect size or print, or your product was damaged in transit, we will of course replace it without question. Please let us know within 48 hours of receiving your order in this case.
If you have already placed an order but have since changed your mind, you can cancel your order within 24 hours. After 24 hours, your product is with our designers and unable to be changed or canceled.
Please follow our Photo Guide, it is your responsibility to follow these guidelines. If you do not, we cannot offer any solution as we use the exact photo you upload. Using a low quality photos will result in low quality artwork.
All examples on the website use high quality photos!